Careers

Job Description:

Type: Full Time, Remote

About Us:

With over 30 years in the industry, Shemesh Automation is a global leader in high-end packaging and assembly machinery and industrial automation appliances manufacturing. With offices in the UK, US, France and Israel, the private equity backed business supports almost 2,000 assets in over 30 countries around the world. Its nonwovens arm, Shemesh Automation Wet Wipes is a global pioneer in nonwovens downstream packaging equipment with cutting-edge technology positioned at the very forefront of the industry.

Job Description:

The Sales Executive is responsible for developing a continuous pipeline of Shemesh packaging machinery solutions and services sales from new and existing customers in the UK and Ireland. With your fingers on the pulse of the industry segments in which we operate, you will identify and build relationships with new customers whilst also nurturing relationships with existing ones.

You will prepare customer quotations including financial pricing, specifications, and terms & conditions. In addition, you will provide technical assistance to interpret, analyze, and resolve, manufacturing, installation, and field operating problems, as well as prepare short- and long-range sales forecasts for assigned accounts and territories.

As a part of a rapidly growing organisation, you will need to be a self-starter possessing the ability to initiate events and foster meaningful dialogues and actions. Reporting to the VP of Global Sales your direct responsibilities will include expanding existing markets as well as penetrating new ones to increase sales of our portfolio of products. Your actions will directly effect the bottom line of the business.

This job description has been designed to indicate the general nature and level of work performed by team members within this classification. It’s not intended to be construed as an exhaustive list of all responsibilities, duties and skills, and is subject to change at any time.

Knowledge, Skills, Abilities:

•  Demonstrated communication, organization, and time management skills
•  Must be able to drive and have a valid UK driver’s license
•  Proven problem-solving and troubleshooting skills
•  Strong interpersonal communication skills
•  Proficiency in computer software applications
•  Thorough knowledge of industry trends, competitors, and vendor products
•  The ability to work well in a team environment
•  Bilingual language skills are a plus

Work Environment/Physical Demands:

•  Travel by air or car frequently throughout the UK and Ireland
•  Occasionally responsible for Customers based in Europe

The role will also entail the following responsibilities:

•  Identify new market, product, and adjacent service opportunities.
•  Cultivate and maintain working relationships to develop sales leads.
•  Partner with accounts to identify current and future customer needs.
•  Coordinate solutions for key accounts together with our global sales and engineering teams.
•  Prepare pricing and quotations; negotiate terms and pricing on sales contracts.
•  Ensure customer satisfaction with excellent support, consultation, and presentation skills.
•  Arrange / Attend Factory Acceptance Tests and Site Acceptance Tests
•  Coordinate sales efforts with other departments; ensure customer purchase and service requirements are being met.
•  Work with field service personnel to resolve any installation problems.
•  Make periodic visits to customers.
•  Set sales commitments, budgets, and sales/marketing strategies for the region.
•  Monitor competitive activity and trends in the marketplace to fullfill customer/market needs.
•  Maintain reports, records, files, logs, etc., pertinent to function.
•  Participate in trade shows and expositions as needed.
•  Other duties as assigned.

Requirements:

•  A minimum 3 years previous sales experience within an industrial engineering business
•  Mechanical engineering degree or equivalent qualification an advantage
•  Attention to detail – a must
•  Long term thinking and passion for the job and the packaging industry
•  A sense of urgency and positive attitude
•  Self-starter and quick learner
•  Mechanical or Electrical Engineering Degree preferred.

Package:

Competitive

Job Description:

Preserve the Shemesh Automation name and reputation.

Be at the forefront of assisting with setting up the foundation and beginning stages of a US Field Service team.

Working from home, you’ll write training manuals, preventative maintenance programs, other trainings, and other necessary documents to build the foundation for a successful field service team in the future.

We currently commit to service within 24-48 hours from call. We are in process of expanding the US and Mexico business and will have more support in the United States and Mexico over the next few years.

Be On Call: Be available 24/7 and travel as needed to assist customer needs topreserve the Shemesh Automation loyalty and customer satisfaction.

Strengths required for success:

• Self-managed
• Self-started
• Entrepreneurial
• FieldService master with direct impact on ensuring customers are happy
• Ensure equipment is runningflawlessly
• Attention todetails

The role will also entail the following responsibilities:

• Perform installations, unpacking / packing, inspection, preventative maintenance, corrective maintenance and repairs of the packaging equipment as needed
• PLC software knowledge, for on-site support or from remote. Siemens PLC knowledge - an advantage.
• On-call as will be the sole field service representative in the US. React quickly and travel to customers as needed as customer satisfaction is Shemesh’s top priority
• Fly / travel anywhere in the world to support customers equipment as needed with the focus being travel within the US.
• Communicate with customers, sales teams and Shemesh Automation management as needed to answer any technical questions.
• Provide excellent customer service to ensure installation and repairs are flawless and seamless
• Technical support on operation, repair and maintenance of packaging equipment as needed through on-site visits.
• Provide telephone/remote technical support for equipment at sites throughout the North America and Mexico
• Initiate proactive action on behalf of the customer, e.g. preventative maintenance.
• Provide closed-loop feedback on all escalated actions.
• Develop customer relationships that breed loyalty.
• Actively promote the features and benefits of the equipment/ products.
• Actively engage other areas of the business when opportunities exist.
• On-call as needed to support equipment throughout the U.K, North America and Mexico.
• Be prepared for travel to increase as presence in the United States and Mexico expands over the next few years
• Travel to trade shows, and trainings overseas on a semi-yearly basis
• Performs the administrative duties associated with the job including Expense Reports, Mileage reports, Time Cards, Parts Requisitions/Returns, Installation Reports, Service Reports, and other reporting duties, which may be assigned.

Requirements:

• Valid driving license
• Valid Passport

Package:

Competitive Salary

Job Description:

Ensure the preservation of the Shemesh Automation name and reputation while spearheading the establishment and initial phases of a field service team in the US.

Work remotely to develop training manuals, preventative maintenance programs, and other essential materials, laying the groundwork for a successful field service team in the future. Our current commitment is to respond within 24-48 hours of a call. As we expand our operations in the United States and Mexico, additional support will be available in these regions over the coming years.

Key strengths for success include autonomy, entrepreneurship, and mastery of field service operations with a direct impact on customer satisfaction. Attention to detail is essential for ensuring equipment functions flawlessly.

Being on call : Be available around the clock and ready to travel as needed to meet customer demands, prioritizing the loyalty and satisfaction of Shemesh Automation customers.

The strengths you need to succeed:

• Autonomy
• Freelance
• Entrepreneurship
• Mastery of FieldService with a direct impact on customer satisfaction
• Ensuring that equipment works perfectly
• Attention to detail

The role will also entail the following responsibilities:

• Perform installations, unpacking/packing, inspection, preventive maintenance, corrective maintenance and repairs on packaging equipment as required.
• Knowledge of PLC software, for on-site or remote support. Knowledge of Siemens PLCs an advantage.
• As the sole field service representative in the US, your role demands swift reactions and prompt travel to customers whenever necessary, as customer satisfaction stands as Shemesh's utmost priority.
• You'll have the opportunity to travel extensively worldwide to support customer equipment as needed, with a preference for domestic travel within the USA.
• Engage with customers, sales teams, and Shemesh Automation management to address any technical inquiries comprehensively.
• Deliver exceptional customer service, guaranteeing flawless and transparent installations and repairs.
• Offer technical support for the operation, repair, and maintenance of packaging equipment as needed, including on-site visits.
• Provide telephone/remote technical support for equipment at sites in North America and Mexico.
• Proactively take initiatives on behalf of the customer, including implementing preventive maintenance measures.
• Ensure closed-loop feedback by providing comprehensive reports on all actions taken.
• Cultivate customer relationships focused on fostering loyalty and trust.
• Proactively advocate for the features and benefits of the equipment/products.
• Take an active role in other areas of the company where opportunities arise.
• You are on call as required to support equipment in the UK, North America and Mexico.
• Be ready for increased travel as our footprint expands in the US and Mexico over the next few years.
• Attend trade fairs and training courses abroad semi-annually.
• Complete administrative duties related to the role, including but not limited to: expense reports, mileage reports, time cards, parts requests/returns, installation reports, service reports, and any other assigned reporting tasks.

Requirements:

• Permis de conduite valide
• Passeport Valide

Package:

Competitive salary

Job Description:

As a part of a rapdily growing organisation, you will need to be a self-starter possessing the ability to initiate events and foster meaningful dialogues and actions. Reporting to the Group Sales Manager your direct responsibilities will include expanding existing markets as well as penetrating new ones to increase sales of our portfolio of products. Your actions will directly effect the bottom line of the business. You will be working closely with management and encouraged to take on as much responsibility as possible. In return we offer the opportunity to play a key role within a vibrant and fast moving business environment where many members of the team have been with us for 10+ years.

The role will also entail the following responsibilities:

• Quotations, customer enquiries, costing and delivery information
• Developing, building and maintaining long term customer relationships
• Processing orders
• Support of other internal departments

Requirements:

• A minimum 3 years previous sales experience within an industrial engineering business
• Mechanical engineering degree or equivalent qualification an advantage
• Attention to detail – a must
• Long term thinking and passion for the job and the packaging industry
• A sense of urgency and positive attitude
• Self-starter and quick learner

Package:

BASIC SALARY + BONUS + CAR + FUEL CARD + IPHONE